PELAYANAN PUBLIK
<p style="margin-top:22.5pt; margin-right:0cm; margin-bottom:15.0pt; margin-left:0cm; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:28.5pt"><span sans-serif="" style="font-family:Calibri,"><b><span style="font-size:20.5pt"><span arial="" style="font-family:"><span style="color:#444444">Persyaratan Pelayanan</span></span></span></b></span></span></span></span></p> <ol> <li style="margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span style="tab-stops:list 36.0pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">Surat Permohonan/Pemberitahuan Kunjungan Kerja/Koordinasi/Audensi</span></span></span></span></span></span></span></span></li> <li style="margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span style="tab-stops:list 36.0pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">Surat Perintah Tugas peserta kunjungan kerja/koordinasi</span></span></span></span></span></span></span></span></li> </ol> <p style="margin-top:22.5pt; margin-right:0cm; margin-bottom:15.0pt; margin-left:0cm; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:28.5pt"><span sans-serif="" style="font-family:Calibri,"><b><span style="font-size:20.5pt"><span arial="" style="font-family:"><span style="color:#444444">Sistem, Mekanisme dan Prosedur</span></span></span></b></span></span></span></span></p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span sans-serif="" style="font-family:Calibri,"><b><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">1.    Sistem</span></span></span></b></span></span></span></span></p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span sans-serif="" style="font-family:Calibri,"><b><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">a.      Akses Pelayanan</span></span></span></b></span></span></span></span></p> <ol> <li style="margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span style="tab-stops:list 36.0pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">Mengisi formulir permohonan pelayanan melalui link kunjungansikawan.badungkab.go.id dan upload persyaratan dalam bentuk pdf</span></span></span></span></span></span></span></span></li> <li style="margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span style="tab-stops:list 36.0pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">Datang langsung melalui desk layanan informasi public Sekretariat DPRD Kabupaten Badung dan membawa persyaratan pelayanan </span></span></span></span></span></span></span></span></li> </ol> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt"><strong><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">b.       Waktu Pelayanan</span></span></span></span></span></span></span></strong></p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">Layanan Permohonan Informasi dilaksanakan :</span></span></span></span></span></span></span></p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">·         Senin s.d Kamis</span></span></span></span></span></span></span></p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">Jam Layanan     : 08.00 wita s.d 16.00 wita </span></span></span></span></span></span></span></p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">·         Jum’at             </span></span></span></span></span></span></span></p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">Jam Layanan     :  08.00 wita s.d 12.00 wita </span></span></span></span></span></span></span></p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt"><strong><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">2.      Mekanisme</span></span></span></span></span></span></span></strong></p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">Mekanisme Layanan Informasi secara langsung sebagai berikut:</span></span></span></span></span></span></span></p> <ol> <li style="margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span style="tab-stops:list 36.0pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">Pemohon informasi mengunjungi penyediaan akses pelayanan langsung informasi publik dengan memenuhi persyaratan.</span></span></span></span></span></span></span></span></li> <li style="margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span style="tab-stops:list 36.0pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">Peserta melakukan absensi sesuai dengan kode absensi yang didapat dari pendaftaran</span></span></span></span></span></span></span></span></li> <li style="margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span style="tab-stops:list 36.0pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">Petugas memproses permintaan pemohon informasi publik sesuai dengan formulir permintaan pelayanan</span></span></span></span></span></span></span></span></li> <li style="margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span style="tab-stops:list 36.0pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">Petugas mengembalilan SPD yang sudah ditandatangani Pejabat yang berwenang.</span></span></span></span></span></span></span></span></li> </ol> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt"><strong><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">3. Alur Pelayanan (Prosedur)</span></span></span></span></span></span></span></strong></p> <p style="margin-bottom:.0001pt; margin:0cm 0cm 8pt"> </p> <p style="margin-top:22.5pt; margin-right:0cm; margin-bottom:15.0pt; margin-left:0cm; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:28.5pt"><span sans-serif="" style="font-family:Calibri,"><b><span style="font-size:20.5pt"><span arial="" style="font-family:"><span style="color:#444444">Jangka Waktu Penyelesaian</span></span></span></b></span></span></span></span></p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">2 jam </span></span></span></span></span></span></span></p> <p style="margin-top:22.5pt; margin-right:0cm; margin-bottom:15.0pt; margin-left:0cm; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:28.5pt"><span sans-serif="" style="font-family:Calibri,"><b><span style="font-size:20.5pt"><span arial="" style="font-family:"><span style="color:#444444">Biaya / Tarif</span></span></span></b></span></span></span></span></p> <ul> <li style="margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span style="tab-stops:list 36.0pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">permohonan informasi tidak dipungut biaya</span></span></span></span></span></span></span></span></li> <li style="margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span style="tab-stops:list 36.0pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">perolehan salinan dan/atau pengiriman informasi publik dibebankan kepada pemohon</span></span></span></span></span></span></span></span></li> </ul> <p style="margin-top:22.5pt; margin-right:0cm; margin-bottom:15.0pt; margin-left:0cm; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:28.5pt"><span sans-serif="" style="font-family:Calibri,"><b><span style="font-size:20.5pt"><span arial="" style="font-family:"><span style="color:#444444">Produk Layanan</span></span></span></b></span></span></span></span></p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">Informasi yang diminta pemohon melalui melihat/membaca/mendengar/mencatat dan/atau mendapatkan salinan.</span></span></span></span></span></span></span></p> <p style="margin-top:22.5pt; margin-right:0cm; margin-bottom:15.0pt; margin-left:0cm; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:28.5pt"><span sans-serif="" style="font-family:Calibri,"><b><span style="font-size:20.5pt"><span arial="" style="font-family:"><span style="color:#444444">Penanganan Pengaduan</span></span></span></b></span></span></span></span></p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt"><span style="font-size:11pt"><span style="background:white"><span style="line-height:19.5pt"><span sans-serif="" style="font-family:Calibri,"><span style="font-size:11.5pt"><span style="font-family:" verdana=""><span style="color:#222222">Pengaduan terhadap Layanan Permohonan Pelayanan dapat disampaikan melalui :</span></span></span></span></span></span></span></p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt">1. tatap muka pada Sekretariat DPRD Kabupaten Badung</p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt">2. kotak pengaduan pada Sekretariat DPRD Kabupaten Badung</p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt">3. surat : kepada Sekretaris DPRD Kabupaten Badung, Pusat Pemerintahan Kabupaten Badung Jl. Raya Sempidi, Mengwi, Badung.</p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt">4. SP4N LAPOR! pada fitur Whistle Blowing System : https://www.lapor.go.id/</p> <p style="margin-bottom:19.5pt; margin:0cm 0cm 8pt">5. Aplikasi SIDUMAS : https://sidumas.badungkab.go.id/</p>
05 Jun 2024